Account Management Basics

Each account represents a customer. So, what is the difference between account management and selling? This difference is mainly determined by the type of customer. The term account frequently refers to groups of customers (chains) and large, national or international companies with offices implementing decisions that have been made centrally.

There is usually a large number of people involved in the process: buyers, users, production managers, members of the Board of Directors and other internal and external influencers. Obviously, it is not easy to provide buying support to such a large decision making team. Only by using a systematic and strategic approach underpinned by intense personal commitment will you have any real chance of success. This training course will give you fresh ideas, broaden your skills and give you a head start over your competitors. Account managers and industrial sales personnel who are responsible for maintaining or acquiring (inter)national customers or groups of customers stand to gain substantially from the program.
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Achieving Results Through People

Do you know how to align employees and tasks to required outputs to achieve maximum business results? Do you provide communication, on-the-job training, feedback and positive recognition so that your employees become a competent work unit, possessing critical thinking skills?

DOOR Training's “Achieving Results Through People” Program is one in a series of foundation Programs. This training enables your managers to achieve improved business results and learn to follow the Work Unit Alignment Process. This process identifies the required results for a work unit; identifies the required tasks to achieve business results and aligns tasks to the appropriate work unit position. It also establishes performance criteria for the position and allows managers to match employees to positions by evaluating their skills, abilities and current performance.
Inspired by site: http://goo.gl/tFxPE

Art of writing and winning proposals

Business plan writing effective proposals is an art not many people master. However, it is something that is more than something that can be learned; it is a technique to be mastered. A well-written proposal is a crucial tool for winning new business and many contracts are awarded on the basis of proposal or tender documents. However, most sales staff are recruited for their spoken communication and presentation skills and often see proposal writing as a chore to be avoided or rushed. It teaches the structure of a business proposal as a series of actions into which you will place persuasive information. It then teaches methods of persuasion and effective, clear, correct writing.
Inspired by site: http://goo.gl/06W3e

soft skills for every hard-nosed professional !!

Behavioural training experts say there are several soft skills are required in these circumstances. Some of them include:

i. Interpersonal skills

ii. Team spirit

iii. Social grace

iv. Business etiquette

v. Negotiation skills

vi. Behavioural traits such as attitude, motivation and time management

Top 60 soft skills !!

The Workforce Profile defined about 60 "soft skills", which employers seek. They are applicable to any field of work, according to the study, and are the "personal traits and skills that employers state are the most important when selecting employees for jobs of any type."

1. Math.
2. Safety.
3. Courtesy.
4. Honesty.
5. Grammar.
6. Reliability.
7. Flexibility.
8. Team skills.
9. Eye contact.
10. Cooperation.
11. Adaptability.
12. Follow rules.
13. Self-directed.
14 Good attitude.
15. Writing skills.
16. Driver's license.
17. Dependability.
18. Advanced math.
19. Self-supervising.
20. Good references.
21. Being drug free.
22. Good attendance.
23. Personal energy.
24. Work experience.
25. Ability to measure.
26. Personal integrity.
27. Good work history.
28. Positive work ethic.
29. Interpersonal skills.
30. Motivational skills.
31. Valuing education.
32. Personal chemistry.
33. Willingness to learn.
34. Common sense.
35. Critical thinking skills.
36. Knowledge of fractions.
37. Reporting to work on time.
38. Use of rulers and calculators.
39. Good personal appearance.
40. Wanting to do a good job.
41. Basic spelling and grammar.
42. Reading and comprehension.
43. Ability to follow regulations.
44. Willingness to be accountable.
45. Ability to fill out a job application.
46. Ability to make production quotas.
47. Basic manufacturing skills training.
48. Awareness of how business works.
49. Staying on the job until it is finished.
50. Ability to read and follow instructions.
51. Willingness to work second and third shifts.
52. Caring about seeing the company succeed.
53. Understanding what the world is all about.
54. Ability to listen and document what you have heard.
55. Commitment to continued training and learning.
56. Willingness to take instruction and responsibility.
57. Ability to relate to coworkers in a close environment.
58. Not expecting to become a supervisor in the first six months.
59. Willingness to be a good worker and go beyond the traditional eight-hour day.
60. Communication skills with public, fellow employees, supervisors, and customers.
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Understanding your Customers !!

Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn’t succeed. The better you know your customer, the higher your chances of success. A better understanding of your customers is therefore one of the keys to running a successful business. Understanding your customers can help you make your product or service better. Much can be learned about the needs of your customers by listening to them. However, you will need  more than listening skills to understand your customers properly. In this DOOR training program, you’tll learn about the first major components in understanding your customers.
Read more: http://www.doortraining.co.in/training/solutions/views/sales-excellence/understanding-your-customers